TERMS & CONDITIONS
All trips are offered subject to our standard terms and conditions. Please review these terms and conditions carefully prior to completing your reservation. By payment of the deposit, you signify your agreement to be bound by these terms and conditions.
Prices & Reservations
Our prices are in ISK Icelandic Krona. To reserve your trip, we require a deposit of 20% of the trip cost. We reserve the right to increase the deposit amount for certain trips. The deposit payment can be made by wire transfer or credit card.
Cancellations & Refunds
We require written notification of cancellation from the traveler. Cancellation notifications received before final payment is due are subject to a cancellation fee equal to the deposit payments. Cancellation notifications received 2 weeks prior to travel dates are subject to a 90% cancellation fee. Cancellation notifications received within less than 2 weeks to travel dates are subject to a cancellation fee equal to 40% of the invoiced amount of the trip. No refunds are made for cancellations made less than 48 hours to travel dates. We make no exceptions to our cancellation policy for any reason and strongly recommend you purchase trip cancellation or interruption insurance to protect yourself from unexpected circumstances before or during your trip. We are not responsible for expenses incurred in preparation for or as a consequence of any cancelled trips, such as airline tickets. We recommend confirming your trip with us before making rail/air arrangements that might be non-refundable.
Neither we, nor our directors, owners, employees, contractors and agents shall be responsible or liable for, and the traveler forever and unconditionally releases all of the foregoing persons and entities from and in respect of any personal injury, death, property damage, inconvenience, loss of time, delays, or any other loss or damage, direct or indirect, which the traveler or other persons accompanying the traveler or their property may suffer or sustain as a result of or arising from:
- participating in the travel package and any events or activities in conjunction with the travel packages; or
- failure on the traveler’s part to make timely payments to us or any other service provider; or
- any act, omission or negligence of any direct air carrier, motor coach company, hotel or any other person or company providing any accommodation or event or activity or other goods and services in conjunction with the travel package; or
- cancellation of flight or other travel arrangements; or
- theft, accident or mechanical breakdown; or
- weather or other forces of nature, government action, civil unrest, strikes, and any other causes beyond our control.
We will not assume responsibility for any company or person who fails to provide goods or services that have been contracted for any of its events and tours. In such case alternative goods or services will be sought on a best efforts basis but cannot be guaranteed.
Incidental Charges/Hotel Charges
Traveler agrees to be responsible for all incidental charges incurred in excess of those covered by the package and, if billed to us, such incidental charges are payable to us by the traveler on our demand. Incidental charges can include food, beverages, telephone and internet use, parking fees, and other hotel charges. All hotels require a credit card or deposit for incidental charges at time of check-in.
Credit Card Payments
Traveler’s authorization to use his credit card number for the deposit and/or final payments indicates traveler’s complete compliance with our booking terms and conditions. Verbal authorization of traveler’s credit card confirms traveler’s reservation.
Use of Photographs, Likenesses and Testimonials
In further consideration for participating in the trip, traveler agrees that we, or our designate, may use any photographic, video or film records of the trips for promotional and/or commercial purposes, without any remuneration to the traveler. The traveler assigns to us all right, title and interest traveler may have in or to any media in which traveler’s name or likeness might be used by us. Traveler agrees that we may use for promotional and/or commercial purposes without any remuneration to the traveler any testimonials the traveler may provide to us and for that purpose traveler assigns to us all rights to such testimonials.
These terms and conditions shall be governed by the laws of Iceland where applicable. Any disputes regarding these terms and conditions shall be resolved exclusively in Icelandic courts. Traveler has read, fully understands and agrees to be legally and contractually bound with Vikingtrails by these terms and conditions.